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Totem Rewards Representative (Sequim)
7 Cedars
270756 Highway 101
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Representatives provide excellent front line customer service to our guests. Totem Reward Representatives assist players with sign-ups; access member accounts; provide information about Resort services and upcoming events and assists with promotions.
*Native American hiring preference for qualified candidates.
ESSENTIAL FUNCTIONS
Serve as a customer service concierge to 7 Cedars Casino; greets and provides information concerning casino programs and amenities, off-site attractions, and players club rewards.
Sign up new memberships into the Totem Rewards Players Club
Access member accounts to assist with point verification, point redemption, etc.
Promote club membership and provide information to potential members
Promote and carry out customer promotions
Selling of event tickets and tournament buy-ins
Maintains confidential information
Stocking promotional gifts and supplies
The ability to Publicly speak proficiently
Carry out Pit Clerk duties as needed
Must exercise confidentiality and discretion on a daily
Perform miscellaneous duties as assigned
Must follow all safety rules and regulations
Follow all general and department policies and procedures
QUALIFICATIONS
High School Diploma or GED equivalent required
Two years of related customer service experience; gaming experience preferred
Excellent communication skills
Must be 21 years or older
Ability to multi-task and maintain focus in a high volume, fast paced environment
Ability to public speak and use a microphone to promote club events
Proficient with computers including Outlook, Word, Excel, Access and Photoshop
Why work for 7 Cedars?
Located on the scenic Olympic Peninsula, resort properties include 7 Cedars Casino + Hotel, Cedars at Dungeness Golf Course, and the Longhouse Market & Deli. Our goal is to achieve success by delivering a fun, friendly, and personable experience, The 7 Cedars Resort Experience, to everyone!
We strive to provide a competitive and comprehensive benefits package for our employees. Full-time employees are eligible for health insurance (medical/dental/vision), paid vacation and sick time, 6 paid holidays plus 1 floating holiday, employer paid life insurance, wellness reimbursement programs, a shared leave program, and more!
All 7 Cedars employees enjoy free access to our employee assistance program, resort and local discounts including 50 cents/gallon off on fuel, 50% employee meals while on the clock and 20% otherwise, free golf, and the list goes on and on! All employees also have the option to join our 401K plan with no waiting period and a 4% company match, enroll in supplemental insurance, and have free access to a Merrill Lynch financial advisor.
For more info and to apply: 7cedars.com/careers
- Principals only. Recruiters, please don't contact this job poster.